Ramada Hotel & Suites by Wyndham Coventry

My wife and I have not been to this hotel befor, we only stayed for one night as we were just visiting my brother who lives a couple of miles away. Our room was absolutely fantastic, complimental drinks and kettle. The room was spotless, and the beds really comfortable. We had free WiFi and a smart tv. At.breakfast, we had plenty of choice, cereal, fresh fruit and beautiful choice of cooked breakfast. The staff were brilliant, friendly and helpful. When we come back to Coventry, we know we will be stopping here.

A really good hotel which only fails to score higher for the following reasons. The optional breakfast on the first morning of my stay was so good, and value for money, I booked for the following two mornings of my stay. Day two, again excellent quality of food and service. Day three was a complete disappointment. The cooked food was greasy and well passed it's best from the heated buffet. Service from the staff was slow, tea was only luke warm. If this had of been day one, I certainly wouldn't have booked again. The room was equipped with everything I needed, tea and coffee, iron and board, additional fan and heating. I felt the 40 inch TV was too large for the size of the room and it was placed on the dressing table which took up about 50% of the area. The TV gad been "adapted" to the usual "Hotel Mode" settings and had very limited "free" channels to view if compared to the standard terrestrial channels in the UK. An online system was used to provide the available media and showed poor latency on several occasions. A major negative being the system had no menu option to select the available stations. Also, the room was not serviced during my three night stay. Not a big issue, but fresh toweling would have scored better. This hotel could easily score better.

Not too bad for the amount but breakfast needs upgraded. Though the rooms are looking gradually run down